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Terms and Conditions

Essex Asbestos Testing Ltd AP 01 Page No: 1 of 3
STANDARD TERMS AND CONDITIONS
Issue No: 4 Issue date: 1 December 2021
Written by: Technical Manager Issued by: Quality Manager

Document history
Issue Number Issue date Sections amended Sections removed Sections added
1 1 December 2012 --- --- ---
2 24 May 2013 1.1 : 1.2c --- ---
3 21 May 2020 1.1 --- ---
4 1 Dec 2021 1.2: 1.1 --- ---

1 GENERAL TERMS AND CONDITIONS


1.1 All services supplied by Essex Asbestos Testing Ltd will be conducted in accordance with
the Essex Asbestos Testing Ltd quality system (as laid down in the Quality Manual,
supporting documents and procedures) and in addition, air monitoring and associated
asbestos fibre counting will be conducted in accordance to fulfil the requirements of
UKAS accreditation to ISO/IEC 17025: 2017 (General requirements for the competence
of testing and calibration laboratories). Copies of the schedule of accreditation are
available on request or at www.ukas.com.
1.2 Unless otherwise instructed Essex Asbestos Testing Ltd shall conduct
a) Management Surveys, Demolition surveys and Refurbishment Surveys in accordance
with HSE Publication HSG 264 (Asbestos: The survey guide)
b) Bulk sampling of materials for analysis of asbestos content in accordance with HSE
Publication HSG 264 (Asbestos: The survey guide)
c) Air monitoring and associated asbestos fibre counting in accordance with HSG 248
(Asbestos: The Analyst’s Guide’)
1.3 Instructions from the customer may be received in written, electronic or verbal
communication form, including phone, fax and email etc, directly to Essex Asbestos
Testing Ltd.

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Essex Asbestos Testing Ltd AP 01 Page No: 2 of 3
STANDARD TERMS AND CONDITIONS
Issue No: 4 Issue date: 1 December 2021
Written by: Technical Manager Issued by: Quality Manager

1.4 Essex Asbestos Testing Ltd undertakes to perform all survey, bulk sampling and air
monitoring and fibre counting but reserves the right to use the services of a sub-
contractor holding relevant UKAS accreditation for the activities to be sub-contracted,
for the whole or part of the work to be undertaken. Essex Asbestos Testing Ltd will
obtain the permission of the customer, preferably in writing, before sub-contracting
work. In those cases where verbal agreement is obtained Essex Asbestos Testing Ltd will
confirm the use of a sub-contractor in writing.
1.5 The customer shall be responsible to Essex Asbestos Testing Ltd for ensuring the
accuracy of the terms of any order submitted by the customer and for giving Essex
Asbestos Testing Ltd any necessary information relating to the required services within
sufficient time to enable Essex Asbestos Testing Ltd to perform the work in accordance
with the agreed terms.
1.6 Essex Asbestos Testing Ltd reserves the right to withdraw its services if, in the
judgement of its staff, it is thought that the services requested cannot be carried out
without infringement of health and safety policy or law.
1.7 It is normal practice for Essex Asbestos Testing Ltd to issue electronic reports, as PDF
files. Reports are provided within 15 working days of the completion of the programme
of work. Should the customer require a shorter turn round time then Essex Asbestos
Testing Ltd reserve the right to negotiate an additional charge.
If a customer requires a copy of the report in hard copy format then Essex Asbestos
Testing Ltd reserves the right to make an additional charge.
Copies of the report, electronic or hard copies, will only be forwarded to a third party
upon receipt of a written, or verbal, request from the customer.
1.8 Changes to the original instruction from the customer will be accepted by written,
electronic or verbal means.
1.9 Payment is required within 30 days of the date of the supplied invoice. Essex Asbestos
Testing Ltd reserves the right to require payment in advance of work carried out or
payment before the issue of the report. Interest may be charged on overdue accounts

Essex Asbestos Testing Ltd AP 01 Page No: 3 of 3
STANDARD TERMS AND CONDITIONS
Issue No: 4 Issue date: 1 December 2021
Written by: Technical Manager Issued by: Quality Manager

2 Specific Terms and Conditions Relating to Site Surveys


2.1 Surveyors will only access certain areas (e.g. lift shafts, electric switchgear) when
appropriate certificates are available to confirm that the safety of Essex Asbestos
Testing Ltd staff is not compromised
2.2 Work over 3 metres will only be undertaken if safe to do so and if any necessary
supporting equipment (eg cherry picker) is made available and can be operated by Essex
Asbestos Testing Ltd staff.
2.3 Wherever possible customers are required to provide copies of plans for the buildings to
be surveyed or monitored.
2.4 Wherever possible information from previous surveys shall be made available to Essex
Asbestos Testing Ltd in advance of work being undertaken.
2.5 Essex Asbestos Testing Ltd shall not be liable for the provision of personal protective
equipment for non-Essex Asbestos Testing Ltd personnel or customer’s representatives.
2.6 Essex Asbestos Testing Ltd shall endeavour to ‘make good’ any damage caused during
the taking of samples during ‘Management Surveys’. Essex Asbestos Testing Ltd will not
be liable for repair to existing damage or for cleaning of areas, other than at sampling
points, following surveys. Essex Asbestos Testing Ltd shall not be liable for repair of
damage caused to gain required access to potential asbestos containing materials.
2.7 If an area to be surveyed is deemed unsafe to access for any reason it will not be
surveyed and the customer will be notified immediately.